Privacy Policy

Last updated: January 15, 2026

At Luxinvestmx-official.com (hereinafter, "the Platform"), operated by Luxinvestmx Inmobiliaria Digital, S.A. de C.V., with registered address at Av. Paseo de la Reforma 505, Floor 33, Col. Cuauhtemoc, C.P. 06500, Mexico City, we are committed to protecting the privacy and personal data of our users in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

1. Personal data we collect

We collect the following personal data when you interact with our platform: full name, email address, phone number, tax address, official identification (INE/IFE or passport), Unique Population Registry Code (CURP), Federal Taxpayer Registry (RFC), financial information necessary to evaluate your investment profile, and browsing data (IP address, browser type, pages visited).

2. Purposes of data processing

We use your personal data for the following primary purposes: managing your registration and account on the platform, processing and administering your participation in real estate crowdlending projects, complying with legal and regulatory obligations before the CNBV and other competent authorities, conducting due diligence in anti-money laundering matters, and sending you notifications about the status of projects in which you participate. Secondary purposes include: sending you commercial communications about new projects and opportunities, conducting market research and statistical analysis, and improving our services and user experience.

3. Data transfers

Your personal data may be transferred to: financial and fiduciary institutions involved in investment projects, Mexican regulatory authorities (CNBV, SAT, UIF) when legally required, technology service providers that assist us in operating the platform, and external auditors for regulatory compliance. All transfers are made under strict confidentiality agreements.

4. ARCO Rights

As the owner of your personal data, you have the right to Access, Rectify, Cancel, or Oppose the processing thereof (ARCO Rights). To exercise these rights, send your request to privacidad@luxinvestmx-official.com indicating your full name, copy of official identification, clear description of the right you wish to exercise, and any documents that facilitate the location of your data. We will respond to your request within a maximum of 20 business days.

5. Security measures

We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. We use SSL/TLS encryption for data transmission, secure storage with AES-256 encryption, role-based access controls, continuous security monitoring, and periodic audits.

6. Use of cookies and tracking technologies

We use cookies and similar technologies to enhance your experience on the platform. For more information about the cookies we use and how to manage them, please consult our Cookie Policy.

7. Changes to the privacy notice

We reserve the right to modify this privacy notice at any time. Changes will be published on this page and, in the case of substantial modifications, we will notify you by email. We recommend reviewing this page periodically.

8. Contact

For any inquiries related to this privacy policy or the processing of your personal data, contact us at: privacidad@luxinvestmx-official.com or at our physical address: Av. Paseo de la Reforma 505, Floor 33, Col. Cuauhtemoc, C.P. 06500, Mexico City.